Since the beginning of time, companies have implemented operational structures to ensure efficient business execution. These companies have multiple internal policies in place that enable them to deliver high-quality products and services.
Now that these methods are adequate for delivering the goods, are we obligated to micromanage? Do we have to control every aspect of our team's actions at all times? Let's take the example of brokers. They work for a banner, also known as a franchise. Brokers are responsible for serving their clients and adhering to the standards of their banner, as well as complying with laws. In fact, if we look at it from an interesting angle, the broker serves both their clients and the banner, which can also be considered their client. The concept of the broker is interesting because each individual is autonomous within a structure. Therefore, brokers are result-oriented beyond methods.
With the increasing integration of millennials and Generation Z in the business world, companies will need to adjust their operating methods and internal brand images.
This means that companies will not only need to work on marketing positioning that targets consumers, but they will also need to modernize their company culture. The harmony between freedom and performance is what the new generation of professionals and workers is seeking. We first seek positive experiences that enrich our lives. We are not looking for just a good job with benefits that will satisfy us for the duration of our professional service. Instead, we want to contribute to something greater than ourselves. We want to align ourselves with causes that represent us. The beauty is that the new generation of workers represents the new pioneers of the business world, as they are the trendsetters who define the direction of our world.
Take, for example, the new technologies that are being created; they are invented by millennials. And observe how these new technologies have changed the business world in just a few years. There are still people who resist change, but the reality is that if they don't adapt, there will be others who will, and they will buy from them or, worse, push them out of business. Remember that work methods and people are not eternal, and it is normal to improve our ways of doing things by following what consumers and employees desire. As the old saying goes, "You catch more flies with a spoonful of honey than with a barrel of vinegar." When we go fishing, we adapt our bait to the taste of the fish. The way to attract talents and clients to unite with your brand works in the same way.
How will companies cushion the adjustment? They will first need to think like marketers. They will need to find the points of differentiation for their companies and focus on internal marketing. This means creating an employee experience, just as we do to acquire and retain clients. Sell your company not through words, but through actions.
Our company, VendArt, helps businesses market themselves, adjust their methods to increase sales, and, most importantly, attract top-level talent. We create company cultures for our clients. We can help you adjust your business to the new winds.